1. Information We Collect

1.1 Personal Information: We collect personal information that you provide to us, such as your name, address, phone number, email address, passport details, and payment information. This information is necessary to process your bookings and provide you with our services.

1.2 Travel Preferences: We may collect information about your travel preferences, such as your preferred destinations, accommodation types, and activities, to customize your travel experience.

1.3 Website Usage Data: We collect information about your interactions with our website, including IP addresses, browser type, pages visited, and the dates and times of your visits. This data helps us improve our website and services.

1.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Booking and Travel Services: We use your personal information to process bookings, manage reservations, and provide you with travel-related services. This includes sending booking confirmations, itineraries, and other travel-related communications.

2.2 Customer Support: We use your information to provide customer support, address inquiries, and resolve issues related to our services.

2.3 Personalization: We use your travel preferences and website usage data to personalize your experience and recommend relevant travel packages, offers, and content.

2.4 Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and special offers. You can opt out of receiving marketing communications at any time.

2.5 Analytics and Improvements: We use website usage data and feedback to analyze trends, monitor the performance of our website, and make improvements to our services.

2.6 Legal Compliance: We use your information to comply with legal obligations, respond to lawful requests, and protect our rights and interests.

3. Information Sharing and Disclosure

3.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as airlines, hotels, payment processors, and IT support. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing their services.

3.2 Business Partners: With your consent, we may share your information with business partners for joint marketing initiatives and promotions. You can opt out of such sharing at any time.

3.3 Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation. We may also disclose information in response to lawful requests by public authorities, including for national security or law enforcement purposes.

3.4 Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.

4.2 Data Breaches: In the event of a data breach, we will promptly notify affected individuals and relevant authorities in accordance with applicable laws and regulations.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us at info@tripceler.com or through your account settings on our website.

5.2 Deletion: You have the right to request the deletion of your personal information. We will honor such requests unless we are required to retain the information for legal or business purposes.

5.3 Objection and Restriction: You have the right to object to the processing of your information and to request restrictions on how we use your information.

5.4 Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5 Withdraw Consent: You can withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in the communications or by contacting us directly.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete such information from our records.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. We take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@tripceler.com
• Phone: +91 -771-7412119
• Address: No. 824, 8th Floor, Tower-A, Bestech Business Towers, Sector 66, Mohali – 160059

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting Tripceler with your personal information.